Biel/Bienne is a the 10th largest city of Switzerland and is located on the northern edge of the canton of Berne. Famous for watchmaking, and home to Rolex, Omega and Swatch among other famous makers. The city lies at the foot of the first mountain range of the Jura Mountains area, guarding the only practical connection to Jura in the area, and on the northeastern shores of Lake Biel (Bielersee, Lac de Bienne), sharing the eastern tip of the lake with its sister city, Nidau.
Communication & Care - Especially with Changes
In planning our Alaskan Cruise with Zirka she made the process easy for use by explaining how it work and what would be required. The customer service was excellent as she answered all of our inquiries and gave use assurance that everything would be taken care of. Follow-up was great after each segment of the trip was booked and also when unfortunately we had to cancel. Zirka made sure we received all our refunds and we were very grateful for...
By Janice